t’s one thing to plan for a work crisis on paper, but then it actually happens. And it happens quickly. John R. Benton Jr., ChFC, CLTC, a 16-year MDRT member, has had a crisis plan since mid-2016. COVID-19 put it to the test.
Benton’s staff of 16, which includes his wife and two daughters, closed their Warren, New Jersey office per state COVID-19 mandates. They used their crisis plan to keep their business operating from their homes, and here’s how that worked.