Have your staff members ever had a misunderstanding about who was responsible for what? Or have you tried to teach a new employee to do something, only to realize you didn't know enough about the role of the person whose job they were taking over? You're not alone, and many MDRT members have seen the need to simplify this process of communication and staffing.

On a recent vacation, Angelia Z. Shay, CLU, ChFC, noticed her two travel mates doing something that was entirely contrary to the purpose of the trip: They were working.“We were supposed to have gone to have time away; the two other girls were constantly in their email and on their phone,” the 17-year MDRT member from Glen Allen, Virginia, said.

t's no secret that people can see physical results from working out their bodies. Yolie Aleman-Rodriguez, a two-year MDRT member from Tolleson, Arizona, also sees results from working out her mind.Before she exercises for one hour each morning, she reads for an hour.